Last updated: October 29, 2025
This Privacy Policy explains what personal data is collected when you use the Prime Cleaner application and website (the “Service”), how such personal data will be used, and with whom it may be shared. BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU).
We process your personal data to:
For users in the EEA, we process personal data under the following bases:
We share your data with trusted third-party providers:
You have the right to:
We do not knowingly collect data from persons under 16. If you learn that a child has provided data, please contact us immediately.
Your data may be transferred and stored outside your country of residence. Where applicable, we rely on Standard Contractual Clauses and other safeguards.
Our app may request permission to use your device’s advertising identifier (IDFA) or other identifiers to measure the performance of marketing campaigns and improve user experience.
This data is used only for:
We do not use tracking data to identify you personally, and we do not sell or share this information with third parties for unrelated marketing purposes.
If you choose to deny tracking permission, the app will continue to function normally.
You can change your tracking preferences at any time in your device settings:
Settings → Privacy → Tracking
We use third-party analytics services (such as AppsFlyer, RevenueCat, Amplitude) to help us understand how users interact with our app and to improve performance and stability.
These tools may collect anonymized information such as:
All analytics data is handled in compliance with Apple’s App Tracking Transparency (ATT) policy and GDPR/CCPA regulations.
When you launch the app, you may see a prompt asking to allow tracking. By granting permission, you consent to limited data collection described above for analytics and performance purposes. You can withdraw your consent anytime via your device settings.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
California residents have the right to request information about personal data shared with third parties for direct marketing. To exercise this right, please contact us.
We keep your data for as long as necessary to provide our services, comply with laws, and enforce agreements.
The Service does not support “Do Not Track” signals. Please review third-party policies for details.
If you have any questions, please contact us at support@primeutilities.com.
Prime Cleaner does not collect, store, or share any sensitive personal data, such as biometric identifiers, payment card details, health information, or precise location data. All information processed by the app (e.g., anonymous analytics events, device model, or advertising identifier) is strictly non-sensitive and used only to improve app performance and provide essential functionality.
To ensure data security, we apply the following measures:
Encryption in transit and at rest: All transmitted data is protected using HTTPS/TLS, and stored data is encrypted using AES-256 or equivalent standards.
Access limitation: Only authorized personnel can access system data, and all such access is logged and monitored.
No sale or transfer: We do not sell, rent, or disclose any user information to third parties for marketing or unrelated purposes.
Secure cloud storage: Any limited data stored in Google Firebase or RevenueCat is anonymized and protected according to their respective security and privacy certifications (GDPR, CCPA, ISO/IEC 27001).
Minimal retention: Data is kept only for the duration necessary to provide the Service and is permanently deleted or anonymized afterward.
Prime Cleaner fully complies with Google API Services User Data Policy, GDPR, and CCPA requirements for data minimization and protection.